I’ve been diddled! 12 x 500ml water substituted for 12 x 330ml water, same price with a stupid lid for kids. Not impressed. Bad enough having to pay Southern Water for nasty tasting water, I buy elsewhere so it’s actually drinkable … but not in this case.
Then there’s the Brunwick Ham I was so looking forward to. Where was it Sainsbury’s? I’ll tell you where, some other customer must have it because you sent some insipid looking sausages without noting it anywhere.
Oh, and nice to see you’re noting short date items on your receipts now. Oh, except you didn’t note the beef mince DATED TODAY.
This is the exact reason I boycotted Sainsbury’s previously. Thought I’d give them another chance but oh dear, you’ve diddled me again and wasted my time having to call your so called ‘Help Centre’ to get refunded.
Asked what I was to do with the insipid looking sausages, apparently I can keep them for free. Explained I didn’t want them, wouldn’t eat them and was told I could keep them for free. Explained this was food waste and didn’t want to add to the food waste mountain and was told I could keep them.
Well Sainsbury’s, you can keep it all next time. Back to Ocado I go!
Result: Refunded but wasted time and added to the food waste mountain in the process. Poor.